Warranty


Please send any warranty related queries to: info@greenoversports.com

All Thompson carbon frames and forks are covered under a two-year warranty, excluding wearing parts, to the original owner from date of purchase. Aluminium frames and forks are covered under a five-year warranty and components all carry a two-year warranty cover. Damage to paintwork or anodising is not covered during any warranty period. We reserve the right to repair defective frames and forks or to replace them with the latest corresponding models.

Damage caused by negligence (lack of care and maintenance), incorrect use, crashes, excessive stress and modifications to the frame or fork including the installation of additional components is not covered under warranty.

Returns


All Thompson bikes are built to order and as such are bespoke to each end user’s chosen specification. As a result, we cannot accept any returns. We recommend a test ride at an approved retailer in advance who will guide customers through each step of the design process to ensure the order is correct.